01795 479484 

Apprenticeship Available

The position has now been filled, we have now found someone to join our team.  

Thank you to all that applied. 

Great opportunity for a local person that wants to be involved within an administrative role within the property and lettings industry. Duties will include daily management of properties, answering phones dealing with enquiries and clients face to face. Incentives will also be provided for new properties taken on by the apprentice.

Apprenticeship summary


Weekly wage

Working week
Monday - Friday, 9.00am - 5.00pm with one hours unpaid lunch break.

Total hours per week: 35.00


Expected duration
15 months


Possible start date
07 Feb 2022


Date posted
17 Dec 2021


Apprenticeship level
Level 3 (A level)


Reference number


1 available

This is a customer-facing role with responsibility to secure successful property letting.

Your roles and responsibilities will include:

  • Pay landlords the rent each month
  • Organise viewings
  • Selecting responsible, reliable tenants.
  • Organise gas safety, energy performance and electrical safety certificates/inspections
  • Efficiently deal with Landlord and Tenant enquiries
  • Registering applicants
  • Feedback to Landlords, Tenants and Applicants following viewings
  • Organising maintenance with various contractors, handymen, gas engineers, window fitters, roofers etc.
  • Deal with references
  • Register, protect and return deposits
  • General Administrative duties
  • Customer Services based duties
  • Taking and receiving telephone calls/messages
  • Dealing with queries and enquiries from clients and processing these
  • Managing files
  • Send emails/letters
  • Sales and marketing - marketing available properties including taking photos, drawing up floorplans and descriptions of new properties.
  • Carrying out property research, including marketing procedures through portals, websites and various databases.
  • Attend various landlord and network meetings

To be able to organise and plan work in a flexible manner to ensure tasks are prioritised and completed within agreed timescales.

To use appropriate communication and interpersonal skills such as active listening

You will be required to know how to manage the relationship with the customer.  Know the importance of written, verbal and non-verbal communication (including body language), email, letter, telephone and personal etiquette.

Appropriate use of social media sites, i.e. Facebook, Twitter, LinkedIn, and smartphone applications

The role will include other responsibilities which will develop as the business grows.

Requirements and prospects

Desired skills


Good communication skills

Good level of spoken English

Good IT skills

Ability to deal with people and provide good levels of customer service


Good telephone manner

The ability to build good working relationships with a wide range of people

Organisational skills


Have a full UK driving licence and use of own car (we pay mileage at 25p a mile) or be near to passing their test with their own car.

Ability to solve problems

Keep calm in a stressful situation

Knowledge of Outlook, Word, Excel etc.


Personal qualities






Able to work independently and as a part of a team

Have a good sense of humour


Able to work under own initiative


Desired qualifications


GCSE maths and English or equivalent

Future prospects

Full time position

Things to consider

Have a full UK driving licence and use of own car (we pay mileage at 25p a mile or be near to passing their test with their own car

When completing your application, please ensure that you research the role and organisation and that your application is based around what the employer is looking for.

This is your opportunity to tell the employer about you, your strengths and make them want to interview you

It’s vital that you check spelling and grammar prior to sending the application across. Poor grammar and spelling could result in the employer rejecting your application

Smart casual attire

About the employer


Small family run Sales and Lettings agent in Swale.

We manage around 100 tenancies in Swale, Kent. These are made up of both commercial and residential properties. We embrace new technology and utilise it in our business to help with the day to day running of the properties. Property sales is a small part but an ever growing one. We are also actively involved in various development projects locally.


Reardon Properties Ltd





154A London Road


ME10 1QB


Additional location information

The Underpass Rear of 154 London Road



Training provider



Applications for this apprenticeship are being processed by Davidson Training (UK) Ltd



Lorraine Bunyard



Full training will be given leading to a recognised Business Administrator Apprenticeship Standard Qualification


Full on-the-job training will be delivered


Off-the-job training will be supported by our Training Provider – Davidson Training UK Ltd


You will also complete the Functional Skills in maths and English up to and including Level 2 (if you already do not hold the equivalent)


We’d be happy to put the successful applicant on the London Landlord Accreditation Scheme (LLAS) to gain an accreditation as a badge of good practise which is industry recognised


Apply now


Goverment Gateway


Lorraine Bunyard



Good Luck, we looking forward to working with you